Cancellation & Refund Policy


1. General Policy

At Jaipur Tour by Car and Driver, we understand that travel plans may change unexpectedly. This Cancellation and Refund Policy explains how cancellations and refunds are handled for all bookings made through our website (www.jaipurcarrentalwithdriver.com), via phone, email, or WhatsApp.

2. Cancellation Process

  • All cancellation requests must be sent in writing to info@jaipurcarrentalwithdriver.com from the same email used for booking.
  • The cancellation will be considered valid only after you receive a confirmation reply from our team.
  • No verbal, phone, or WhatsApp-only cancellations will be accepted without written confirmation.

3. Cancellation Charges

  • 45 days or more before arrival: Full refund after deducting transaction and service charges (like payment gateway fees, hotel cancellation fees, etc.).
  • 30–44 days before arrival: 50% of advance payment refundable.
  • Less than 30 days before arrival: No refund.

Some hotel bookings, flight/train tickets, and third-party arrangements may have stricter policies, which will apply in addition to the above.

4. Refund Method & Timeline

Refunds (if applicable) will be processed via the same payment method used during booking. In cases where this is not possible, alternate refund modes such as bank transfer may be used.

  • Refunds may take up to 30 working days depending on the mode of payment and partner response time (e.g., hotels, airlines).
  • All refund transactions will exclude service, convenience, and bank/UPI charges.

5. No-show or Early Departure

In the case of a “no-show” (guest not showing up on the travel date) or early departure, no refund will be provided under any circumstances.

6. Force Majeure Clause

Jaipur Tour by Car and Driver shall not be held responsible for cancellations or delays due to events beyond our control such as natural disasters, strikes, curfews, weather conditions, flight cancellations, or government restrictions. Refunds in such cases will be processed only if received from suppliers.

7. Modifications & Re-scheduling

Requests for date changes or modifications will be accepted subject to availability and partner approval. Any additional charges arising due to change in fare, vehicle, or accommodation type must be borne by the guest.

8. Contact Information

For all cancellation and refund-related inquiries, please contact:

Jaipur Tour by Car and Driver
info@jaipurcarrentalwithdriver.com
📞 +91-9928406835
📍 Plot No. 64, Tilak Vihar, Gokulpura, Jaipur (Raj.) – 302012


Last updated on: 17 October 2025